Support Center

Webocrats offers comprehensive digital solutions including web development, mobile app development, cloud services, UI/UX design, digital marketing, and IT consulting. We specialize in creating custom solutions tailored to your business needs.

Getting started is easy! Simply contact us through our contact form, email, or phone. Our team will schedule a consultation to understand your requirements and propose the best solution for your needs.

Yes, we offer comprehensive post-launch support and maintenance services. This includes bug fixes, security updates, performance optimization, and feature enhancements based on your service agreement.

We work with both new and existing projects. Our team can audit, optimize, modernize, or extend your current applications. We also provide rescue services for troubled projects.

Our pricing depends on project scope, complexity, timeline, and required technologies. We offer flexible pricing models including fixed-price, time-and-material, and dedicated team arrangements. Contact us for a detailed quote.

We typically work with milestone-based payments. An initial deposit is required to start the project, with subsequent payments tied to completed milestones. Specific terms are outlined in your project agreement.

Your project will be handled by a dedicated team including project manager, developers, designers, and QA specialists. We assign team members based on your project requirements and their expertise.

Absolutely! We believe in transparent communication. You'll have direct access to your project manager and can participate in regular meetings with the development team to track progress and provide feedback.

We follow industry best practices for security including secure coding standards, data encryption, regular security audits, and NDA agreements. We're also happy to sign custom confidentiality agreements.

Yes, we design and develop solutions with compliance in mind. We follow GDPR, CCPA, and other relevant data protection regulations. We can help ensure your application meets specific regulatory requirements.

Project timelines vary based on scope and complexity. Small projects may take 4-8 weeks, medium projects 2-4 months, and large enterprise solutions 6+ months. We provide detailed timelines during the proposal stage.

We follow Agile methodology with iterative sprints, regular demos, and continuous feedback. This allows flexibility to adapt to changing requirements while maintaining project momentum and quality.